To unsubscribe from individual survey offers only, please edit your "Advanced Email Schedule" located on the Email Schedule page under Preferences.
- Individual survey offers
- Alerts associated to your account
- Product news & announcements
You can delete your account by selecting "Preferences" and "Delete Account". If you decide to delete your account, you will not be able to register with Branded Surveys using the same email.
To change your email, select "Preferences" then "Email". There you will be able to enter your new email address over the old one.
Branded Elite Program
As an active Branded Elite member, you have a chance of winning the Random Winner drawing. For every survey you complete, you will earn an entry into the daily, weekly and monthly drawing. The more you participate the greater number of entries you will receive for the drawings.
- Every day a lucky Branded member is randomly selected & awarded 50 bonus points.
- Each week another Branded member is randomly selected & automatically awarded 500 bonus points.
- On a monthly basis, we award a random Branded member 1,000 bonus points. That's enough to cash out for free!
- Winners can see the bonus points automatically appear in their account on the My Points page.
- Top 50 point-earners each day will receive 50 bonus points. Bonus points will automatically be added to the winners' accounts every day for the previous day's activity.
- Top 50 point-earners each week will receive 200 bonus points. Bonus points will automatically be added to the winners' accounts each Sunday for the previous week's activity.
- Top 20 point-earners each month will receive 300 bonus points. Bonus points will automatically be added to the winners' accounts on the 1st of the month for the previous month's activity.
Complete 2 surveys per calendar month for Bronze
Complete 10 surveys per calendar month for Silver
Complete 25 surveys per calendar month for Gold
Track your monthly survey progress and Badge Upgrade Status at the top of the Branded Elite page!
What are Weekly Rewards?
As a Branded Elite badge member, you can earn a weekly bonus when you complete 12, 20 or 30 surveys per week (Monday-Sunday). Your bonus is a percentage of your total approved survey points for the week. Refer to the Rewards Guide on the Branded Elite page to see a detailed view of each bonus tier.
When you complete 12 surveys per week, you can earn a 5% bonus as a Bronze member, a 10% bonus as a Silver member and a 15% bonus as a Gold member.
When you complete 20 surveys per week, you can earn a 12% bonus as a Silver member and a 17% bonus as a Gold member.
When you complete 30 surveys per week, you can earn a 14% bonus as a Silver member and a 19% bonus as a Gold member.
Keep track of your increasing bonus points throughout the week on the Branded Elite page! Bonuses are issued weekly on Sundays at 6PM PST for the previous week’s activity. Visit the My Elite Badge Bonus page to see a detailed view of your weekly survey activity.
If you are unable to utilize the 'Report Issue' feature on your 'My Points' page you can reach out to our support team for assistance.
Partner Surveys include survey offers from some of our research partners. Once you enter your first Partner Survey, you have the opportunity to access several surveys one after another and may be redirected back to Branded Surveys after several survey attempts.
If you have issues with a survey that you participated in from our Partner Surveys page, please contact our research partner directly. Peanut Labs survey issues can be reported directly by going to the Transactions dropdown on the Peanut Labs page, selecting the problematic survey and clicking "Report A Problem."
After redeeming your points, it can take 1-2 business days post approval, to receive payment to your bank account via Branded Pay, PayPal or via gift card in the form of an email. To ensure you have the appropriate information on your redemption, visit https://surveys.gobranded.com/users/withdraw to access your payout details.
On the left-hand navigation menu, click on "Payout Options" to set up your payment preferences. You can choose from a variety of Gift Cards through Tango or select PayPal or Branded Pay.
All members are required to have verified Paypal accounts in order to withdraw their earnings via Paypal. You will need to enter this information by selecting "Payout Options" and submitting your email. If you do not have a verified Paypal account you can register by submitting your email and following the instructions found in your email inbox or directly going to Paypal customer support here.
Our gift cards are processed by the provider 24 hours from time of our approval (1-2 business days). You will receive your gift card after the provider has processed the request. If there is a delay in receiving your card, be sure to check your spam folder. If it is not there, contact support and we will investigate the issue.
Branded Pay is our proprietary and secure payout option for the Branded Surveys community to deposit their rewards directly into their bank accounts. Just like payday. This service is immensely popular with our dedicated community members and, best of all, is incredibly easy to setup.
How to Sign Up
Signing up is easy. All you need to do is first navigate to the Payout Options page. Then...
- Click on the bPay section and click "connect bank account."
- You'll then be prompted to search for your US bank or credit union
- Then, enter the credentials you use to login to your bank's website
- Select the account you want funds deposited into
- Click "continue" to verify.
- You'll then receive a verification email so you can verify your account.
Removing Your Account
Just like signing up, removing your account is easy. All you need to do is first navigate to the Payout Options page. Then...
- Click "remove account" under bPay
- You'll then be served a popup -- click "Yes, Remove My Account from bPay"
- Then, you'll be brought back to the Payout Options page where you'll be notified that your account "has been successfully unset from Branded Pay.
Once you've earned a minimum of 500 Points, or $5, you are eligible to redeem your points. You can redeem your Points for cash via PayPal, Branded Pay or request an electronic gift card from Tango and their participating retailers.
Once you have 500 points ready to redeem, "Redeem Points" button will be active under your point total on your "My Points" page.
If you did not receive a reward confirmation email, a few things may have happened. It could be in your "junk" or "spam" folder, check these first. If you are still having trouble, you can reach out to our support team directly at email@example.com.
The daily poll is a simple multiple choice question that automatically gifts you 5 points upon completion. If the daily poll does not directly apply to you, simply answer to the best of your abilities. We come up with a new question every day, and as hard as we try some questions just don't apply to every Branded Surveys member.
In order to cash out, you must have 500 approved points. Once you reach 500 points a "Redeem Points" button will appear on your My Points page. Note - this button will only appear once you have the minimum number of points to redeem (500 points).
In order to redeem a Promo Code for Points, click on "Redeem Promo Code" in the left hand navigation menu.
- Unclear open ends
- Inconsistent responses
- Answering surveys too quickly
500 points is equivalent to $5 USD.
- There are three badge tiers (Bronze, Silver & Gold) in which you can accelerate through to increase your rewards.
- Each member begins as a Bronze holder and can then progress to Silver and then Gold by accumulating points and taking surveys.
- While you can upgrade badge levels at any time, badges are subject to change on the first of each month if there was minimal participation for the duration of the month. Keep participating to retain or upgrade your badge status for each month!
- The bonus points you earn each week is called your Elite Badge Bonus. Be sure to track your activity & bonus status!
- Elite Badge Bonus points are awarded as a percentage of points based on your badge level and approved survey completes in a 7 day period (Monday-Sunday).
- Elite Badge Bonuses are issued on Sundays at 6PM PST.
- Remember, completed surveys undergo quality review by our survey partners to ensure diligence and check for fraud. To ensure your survey completes are eligible for bonus points, always answer honestly, consistently and avoid speeding.
- Open-ended questions must be answered using complete sentences without gibberish or vulgar language in order to qualify for bonus points.
Members earn additional points from their friends activities. All it takes is a simple introduction.
You may and/or your referred contacts may not have met the expected criteria to receive points for a referral.
That depends on each unique survey. Most surveys may only be available for a limited time, and after the quota is met we cannot accept anymore responses.
When our survey partners are looking for responses they typically look for a very specific demographic.
All new surveys that match your profile will be emailed to the email address on record. They will also appear on your dashboard in separate tiles when you login. You will be able to see the duration and the point value of each survey opportunity.
Most surveys are between 10-20 minutes. We'll always tell you the expected amount of time it will take to complete a survey before you begin. We track the average completion time and ensure that the estimations are as accurate as possible. Note - typically longer surveys offer you a larger payout.
Exclusive Surveys are featured under "Extra Earning Opportunities" when you are eligible for these opportunities. Keep in mind that you may be offered several surveys in succession and will not be redirected back to Branded Surveys upon completion. Don't worry! You will still be paid out for each completed survey during your session.
Branded Surveys will match you to endless survey opportunities based on the information you provide in your profile. We are continuously refreshing your survey queue with new surveys. Before entering the survey, you can check out the qualifications listed at the bottom of the Survey Start page to see how you were paired up with that particular survey. You may be asked to verify this information by our research partner. Be sure your answers are consistent with your Branded Surveys profile. If you need to make changes to your profile information, be sure to visit the My Profile page.
We understand that sometimes issues can occur when taking surveys, and we want to ensure that you are properly compensated for your time.
When a survey invite goes out, it can attract more Branded Surveys Members than originally planned and you can receive an "OQ", or "Over Quota". Don't worry, when this happens you'll be routed to the next available match!
Occasionally, a survey will be sent to you but may not be the best match for your profile. In this case you will get an NQ, or Not Qualified notification. We realize this can be frustrating at times, which is why you are often rewarded with 'NQ' points for trying!